Refund policy

Refund & Return Policy

At Oshunifa's Honey, your satisfaction is important to us. If you're not completely in love with your purchase, we're here to help.

Return Eligibility

We accept returns within 30 days of the delivery date.

To be eligible for a return, items must:

  • Be unworn, unwashed, and in their original condition.

  • Have all original tags attached.

  • Be free of stains, makeup, perfume, odors, pet hair, or damage.

  • Be returned in the original packaging whenever possible.

Items that do not meet these requirements may not qualify for a return.

Store Credit or Refund

Once your return is received and inspected, you may choose one of the following for eligible returns:

  • Store Credit: Issued as a digital gift card that never expires and can be used toward any future purchase.

  • Refund: Issued to your original payment method within 5–10 business days after your return has been approved. Please note that your financial institution may take additional time to process the refund.

Original shipping charges are non-refundable.

Exchanges

If you would like a different size or color, please contact us before returning your item. Exchanges are subject to product availability. If your requested item is unavailable, you may choose store credit or a refund for your eligible return.

Final Sale Items

The following items are final sale and cannot be returned, exchanged, or refunded:

  • Sale or clearance items

  • Bodysuits

  • Swimwear

  • Undergarments

  • Jewelry

  • Accessories

  • Gift cards

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery. Include your order number and clear photos of the item and packaging so we can resolve the issue as quickly as possible.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to an item that arrived damaged, defective, or was shipped incorrectly by Oshunifa's Honey.

We recommend using a trackable shipping service, as we are not responsible for returns lost or damaged during transit.

How to Start a Return

To begin a return, please contact our customer support team with your order number and reason for the return. Once your request is approved, we'll provide you with return instructions.

Questions?

If you have any questions about our Refund & Return Policy, we're always happy to help. Thank you for shopping with Oshunifa's Honey!